Frequently Asked Questions

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We provide same-day, dedicated vehicle delivery for urgent and time-critical shipments. 

It means the entire vehicle and driver are reserved exclusively for your shipment. 

We do not consolidate shipments. Your delivery goes directly from pickup to destination with no stops. 

 Yes, all our services are focused on same-day and urgent deliveries. 

 Yes, all shipments are transported directly with no hubs, terminals, or transfers. 

 Yes, you can specify when the shipment needs to arrive. 

 Yes, we can schedule deliveries in advance based on availability. 

 Our service is best suited for urgent and time-sensitive shipments. 

 Yes, we operate 7 days a week, including weekends and evenings. 

 We provide delivery services across Ontario and Quebec. 

 Pricing is based on vehicle reservation time and distance, not package size or weight. 

No, as long as the shipment fits safely in the vehicle, size and weight are not the primary factors. 

 Because you are reserving a dedicated vehicle and driver for direct delivery. 

 We offer clear, upfront pricing based on the route and time required. 

 Yes, a minimum dispatch fee applies. 

 No, all pricing is transparent and confirmed before booking. 

 Yes, we provide quotes based on your shipment details. 

 Typically within minutes once details are provided. 

 Yes, depending on volume and frequency. 

 Pricing may vary depending on urgency, distance, and availability. 

 We can deliver anything that fits safely within our vehicles. 

 No strict limit, as long as the item fits safely and can be handled. 

 Yes, you can load as much as fits in the vehicle. 

 Yes, but proper packaging is required. 

 No, customers are responsible for packaging. 

 Yes, as long as they fit within the vehicle dimensions. 

 Basic assistance may be available depending on the item. 

Only if they fit and can be safely loaded. 

 Yes, we handle sensitive and confidential deliveries. 

 Yes, updates can be provided during transit. 

 You can request a quote via our website, email, or phone. 

 As early as possible, as bookings are first come, first served. 

 Yes, subject to availability. 

 No, bookings are confirmed only after approval and scheduling. 

 In most cases, yes. 

We accept major credit cards and other standard payment methods such as cash or e transfers. Unfortunately, standard cheques are not accepted.

 Yes, cancellation policies may apply depending on timing. 

 Yes, confirmation can be provided upon delivery. 

Yes, you are given the driver's direct phone number. 

 We communicate proactively and keep you informed at all times. 

 Businesses or individuals with urgent, time-sensitive delivery needs. 

 Legal, medical, manufacturing, retail, and more. 

 Yes, reliability is a core part of our service model. 

 Our service is specifically designed for time-critical deliveries. 

 We plan routes to meet your deadline as closely as possible. 

Not a chance. One shipment at a time. 

 It eliminates delays, reduces handling, and ensures faster delivery. 

 Yes, but it is best suited for urgent needs. 

 Yes, we can support regular business requirements. 

 You reserve a vehicle and driver for direct, same-day delivery—no stops, no delays, full control.